New Zealand - Free shipping over $100NZD or $4NZD.
Australia - Free shipping over $200NZD or $15NZD.
If your order total is below the qualifying amount for free shipping, the shipping costs will be automatically added to the checkout.
Delivery zones: We ship all bottle orders to addresses throughout New Zealand. Unfortunately, we are currently unable to ship White Vetiver and Grey Labdanum to Australia due to international shipping restrictions.
Delivery times: Delivery times vary within New Zealand. We aim to have orders dispatched within 48 hours of your order being placed. While we cannot guarantee delivery times, orders being shipped to an urban address should take 1-3 working days from shipping, rural addresses are likely to take 3-5 working days.
*Please note there are still delivery delays relating to covid-19 that may affect the delivery timeline.
Order process: Once your order has been placed this is final. However, please feel free to contact email@example.com if there are any amendments you would like made to your order, and we will do our best to accommodate them.
Order tracking: As soon as your order is shipped you will receive tracking information. If for some reason you do not receive it, feel free to contact firstname.lastname@example.org.